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The Times

What is a virtual emergency department? And when should you ‘visit’ one?

  • Written by Jaimon Kelly, Senior Research Fellow in Telehealth delivered health services, The University of Queensland
What is a virtual emergency department? And when should you ‘visit’ one?Shutterstock/Nils Versemann

For many Australians the emergency department (ED) is the physical and emblematic front door to accessing urgent health-care services.

But health-care services are evolving rapidly to meet the population’s changing needs. In recent years, we’ve seen growing use of telephone, video, and online health services,...

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