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Yes Ita, younger workers might actually be less resilient. But all workers should be thanked

  • Written by Peter O'Connor, Professor, Business and Management, Queensland University of Technology

Young workers lack resilience and “need hugging”, according to eminent Australian Ita Buttrose.

This week the 78-year old ABC chair told a forum of the Australia-United Kingdom Chamber of Commerce:

They’re very keen on being thanked and they almost need hugging. That’s before COVID of course, we can’t hug any more....

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