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The Times

The secret sauce of Coles’ and Woolworths’ profits: high-tech surveillance and control

  • Written by Lauren Kate Kelly, PhD Candidate, ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University

Coles and Woolworths, the supermarket chains that together control almost two-thirds of the Australian grocery market, are facing unprecedented scrutiny.

One recent inquiry, commissioned by the Australian Council of Trade Unions and led by former Australian Consumer and Competition Commission chair Allan Fels, found the pair engaged in unfair...

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