Hashtag

IR Collaborate Now Certified in the ServiceNow Store

IR Collaborate Now Certified in the ServiceNow Store

SYDNEY, Nov. 30, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical communication and collaboration, IT infrastructure, and payments ecosystems, today announced their IR Collaborate solution suite has received certification with ServiceNow and is available in the ServiceNow Store.

IR Collaborate provides deep, real-time visibility into critical unified communications and collaboration ecosystems, including platforms such as Microsoft 365, Microsoft Teams and Zoom. IR Collaborate's integration with ServiceNow supports customers to improve incident management and response times by streamlining IT Service Management (ITSM) and Telecommunications Service Management (TSM), and enables broader monitoring of enterprise IT and telecommunication services.

"We're always looking for ways to better support our customers in managing the communication and collaboration we all rely on every day," said Kevin Ryder, Chief Marketing and Product Officer at IR. "This integration will help customers break down the silos between internal service management teams, helping to streamline workflows, improve time to resolution, and ultimately deliver a superior level of service."

Certification by ServiceNow is only granted to Apps available in the ServiceNow Store and signifies IR Collaborate has successfully completed a series of tests surrounding Now Platform® security, compatibility, performance, and integration interoperability. The certification also reflects that ServiceNow best practices are utilized in the design and implementation of IR Collaborate.

About IR

IR is the leading global performance management and analytics provider for critical communication and collaboration, IT infrastructure, and payments ecosystems. More than 500 organizations in over 60 countries rely on IR solutions to provide business-critical insights. Ensuring continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. 

Authors: PR Newswire

Read more https://www.prnasia.com/story/archive/3591248_AE91248_0

Health & Wellness

How to Maintain Your Oral Health During Stressful Times

Hashtag.net.au - avatar Hashtag.net.au

Life can be a bit like an Australian outback road—full of twists, turns, and the occasional bump. During these hectic, stressful times, it’s all too easy to let your oral health fall by the wayside...

The impact of visual art on mental health and productivity

Hashtag.net.au - avatar Hashtag.net.au

In a world where stress and anxiety often take center stage, the presence of visual art in our daily environments offers a quiet yet profound counterbalance. Posters and paintings are not just decor...

Understanding the Environmental and Health Impacts of Waste Disposal: Essential Insights

Hashtag.net.au - avatar Hashtag.net.au

🌎♻️Explore the health & environmental impacts of waste disposal. Dive into essential insights💡for a sustainable future! #WasteManagement #Health🌿🌍 Waste disposal is an inevitable aspect of mode...