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The Times

the Optus outage has been investigated. What’s going to change now?

  • Written by Mark A Gregory, Associate Professor, School of Engineering, RMIT University

The telecommunications industry faces a major shakeup following the release of the post-incident report on last November’s 12-hour Optus outage. Telecommunications companies will have to share more information with customers during future outages, and set up a body to manage the Triple Zero emergency service.

The Optus outage affected more...

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