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Warm and friendly or competent and straightforward? What students want from AI chatbots in the classroom

  • Written by Shahper Richter, Senior Lecturer in Digital Marketing, University of Auckland, Waipapa Taumata Rau

Artificial intelligence (AI) is rapidly transforming education, with schools and universities increasingly experimenting with AI chatbots to assist students in self-directed learning.

These digital assistants offer immediate feedback, answer questions and guide students through complex material. For teachers, the chatbots can reduce their workload...

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