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The Times

Toppling bankers can be satisfying, but it's not enough to heal a sick culture

  • Written by Mathew Donald, Academic - Management, Leadership and Organisational Change, Charles Sturt University
Toppling bankers can be satisfying, but it's not enough to heal a sick cultureRelying on a change in the top job to change the organisation is a recipe for future disappointment. Shutterstock

AMP’s chief executive Craig Meller, chairperson Catherine Brenner and other directors fell on their swords after the banking royal commission revealed the insurer had spent a decade charging customers for phantom services and...

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