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Burst Pipe? What to Do FIRST


Recognising the common signs of a burst pipe is key to being able to act promptly, mitigate further damage, and address the underlying issue.

So what exactly should you be looking for?

Unexplained water damage, mildew accompanied by a musty smell, a surge in your water bill, a sudden drop in water pressure, or the persistent sound of running water all serve as red flags, prompting the need for swift investigation. If you suspect a burst pipe, the time to act is now!

Steps to Take in an Emergency When You Suspect a Burst Pipe

1.     Turn off your water 

In the event of a burst pipe, swift action is essential. Locate the water main and promptly turn off your water supply. Moving the lever or dial in a clockwise direction will immediately stop the flow of water to your entire house.

2.     Turn off your electricity

As a precautionary measure, it is essential to switch off your electricity main, especially if the burst pipe is near electrical appliances or outlets. This reduces the risk of electrical hazards and ensures safety during the resolution process.

3.     Inspect the damage

Take the time to assess the extent of the damage caused by the burst pipe. Identifying the possible location allows for better decision-making and ensures you can move valuable items and furniture away from water exposure to prevent further damage.

4.     Contact a licensed plumber

With the water and electricity supply now turned off and a clearer understanding of the situation, the next crucial step is to engage the expertise of a licensed plumber in Brisbane. Contact a local professional promptly, explaining the situation to the best of your knowledge, and follow any additional instructions they provide.

5.     Document the damage

Depending on the severity of the situation, it might be worthwhile taking photos or videos of the impacted area for insurance purposes, especially if there is a need to file a claim. This serves as valuable evidence.

Time is of the essence

Responding quickly to a burst pipe with just a few key steps will not only minimise immediate risks but also pave the way for efficient resolution. Ignoring a burst pipe can lead to extensive water damage and increased repair costs. Address the issue promptly and keep handy the number of a reliable licensed plumber in your local Brisbane area. In an emergency, always prioritise safety and call in the professionals for a thorough assessment.

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