Hashtag
Men's Weekly

AIA Singapore enhances accessibility and affordability of quality healthcare services for more than 1 million insured members with deepened partnership with WhiteCoat

All insured members will benefit from having increased access to telemedicine, mental wellness services, pediatric care and home health screenings from WhiteCoat.

SINGAPORE - Media OutReach Newswire - 4 November 2024 – AIA Singapore, a leading health insurer, is reinforcing its commitment to enhancing the quality of care for insured members by making Whitecoat's healthcare services accessible to all1 AIA insured members at affordable rates from 4 November 2024.

This initiative will provide convenient, quality and affordable medical care to more Singaporeans and Singapore Residents.

Previously only accessible for customers with AIA HealthShield Gold Max and selected AIA critical illness plans, AIA Singapore's exclusive partnership with Whitecoat will now provide all1 AIA insured members access to on-demand telemedicine services from the comforts of their own homes.

"Health is wealth. With people at the centre of everything that we do at AIA Singapore, we want more people to take a worry-free step towards living Healthier, Longer, Better lives," said Ms. Irma Hadikusuma, Chief Marketing and Proposition Officer, AIA Singapore.

Worryingly, Singapore's medical inflation is increasing at a faster pace than the rise in overall cost of living[1]. With the average cost of medical care expected to increase by close to 10.7% in 2024[2], it is no surprise that a large majority of Singaporeans (80%) are concerned about the rising medical costs[3]. Furthermore, Singaporeans listed rising healthcare costs and loss of independence as the main concerns they have when it comes to growing old[4]. In response to the growing concerns of financial pressures brought about by rising medical cost and cost of living, AIA Singapore's timely move in partnership with Whitecoat further fortifies its commitment to make quality healthcare services affordable and accessible to all.

As a leader in the insurance industry, AIA Singapore is dedicated to understanding and meeting the evolving needs of its customers. To underscore this commitment, the company recently provided 15,000 Singapore residents with six months of free critical illness and mortality insurance. This initiative aimed to address the protection gap in Singapore[5] and showcase AIA's ability to deliver innovative solutions that cater to the specific requirements of its customers.

In August 2024, AIA Singapore announced its initiative of minimising jargon in policy documents and simplifying these documents. This will enable customers to better understand what their policies cover and don't cover, allowing them to better understand their coverage and identify protection gaps to better plan for their future needs[6].

More information on AIA Singapore's partnership with WhiteCoat is available at https://www.aia.com.sg/en/health-wellness/healthcare-services/telemedicine.



[1] 'The Average Healthcare (Medical) Inflation Rate in Singapore [2024]' (March 14, 2024) Smart Wealth. Available at: https://smartwealth.sg/medical-inflation-rate-singapore/

[2] 'Medical inflation rising, but prudent consumption, fee benchmarks can help check healthcare costs' (June 1, 2024) The Business Times. Available at: https://www.businesstimes.com.sg/companies-markets/consumer-healthcare/medical-inflation-rising-prudent-consumption-fee-benchmarks-can-help-check-healthcare-costs

[3] AIA Group's Consumer Sentiment Research was conducted in 2023 with more than 7,000 consumers across the region to understand their priorities and needs following the COVID pandemic.

[4] AIA Personal Accident (PA) Plan Study 2023 was conducted from 26 June to 4 July 2023 with 500 AIA and Non-AIA customers to find out about their top concerns about growing old.

[5] 'AIA Singapore celebrates national day with free 6-month holistic insurance to bridge Singapore's protection gap' (July 25, 2024) AIA Singapore. Available at: https://www.aia.com.sg/en/about-aia/media-centre/press-releases/2024/aia-offers-six-month-free-holistic-insurance-coverage

[6] 'AIA Singapore embarks on initiative to help Singaporeans gain better understanding of their insurance coverage' (August 19, 2024) AIA Singapore. Available at: https://www.aia.com.sg/en/about-aia/media-centre/press-releases/2024/initiative-helping-singaporeans-gain-better-understanding-of-their-insurance-coverage
Hashtag: #AIASingapore #Telemedicine #Telehealth #WhiteCoat #HolisticWellness #MentalHealth #MentalWellness

The issuer is solely responsible for the content of this announcement.

About AIA Singapore

AIA Group Limited and its subsidiaries (collectively "AIA" or the "Group") comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR[1], Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR[2], and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$289 billion as of 30 June 2024.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 42 million individual policies and 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes "1299" for HKD counter and "81299" for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol "AAGIY".



[1] Hong Kong SAR refers to the Hong Kong Special Administrative Region.

[2] Macau SAR refers to the Macau Special Administrative Region.

Business News

ANDPAD Launches Vietnamese Language Support for its Cloud-Based Construction Project Management Service

Expanding Multilingual Support for Global Users TOKYO, JAPAN - Media OutReach Newswire - 26 June 2025 - ANDPAD Inc. (Head Office: Chiyoda-ku, Tokyo; CEO: Takeo Inada; hereinafter ANDPAD), which opera...

Hashtag.net.au - avatar Hashtag.net.au

Changhong Unveils Smart Living Innovations at 2025 Jakarta Expo, Bringing AI-Driven Appliances to Indonesian Homes

Exclusive Shopee partnership brings cutting-edge smart living technology to Indonesian consumers JAKARTA, INDONESIA - Media OutReach Newswire - 24 June 2025 - Changhong, a global leader in smart hom...

Hashtag.net.au - avatar Hashtag.net.au

Malaysia Launches Full-Scale Startup ASEAN Platform To Drive Regional Growth

PUTRAJAYA, MALAYSIA - Media OutReach Newswire - 26 June 2025 - Malaysia today launched the Startup ASEAN platform, marking the full-scale rollout of a bold, unified digital gateway to connect and empo...

Hashtag.net.au - avatar Hashtag.net.au

Hong Kong Civil Claim Centre Launches Free Work Injury Compensation Calculator

HONG KONG SAR - Media OutReach Newswire - 26 June 2025 - The Hong Kong Civil Claim Centre (hkcivilclaim.com) has officially launched a brand-new online feature: the Work Injury Compensation Calculat...

Hashtag.net.au - avatar Hashtag.net.au

Deleted

This Press release has been killed

Hashtag.net.au - avatar Hashtag.net.au

SiegFund Transforms into SiegPath: A Strategic Rebrand Paving the Way for the Future of Professional Trading

HONG KONG SAR - Media OutReach Newswire - 24 June 2025 - SiegFund, a fintech–driven proprietary trading platform, has officially completed its brand upgrade and will now operate as SiegPath, serving...

Hashtag.net.au - avatar Hashtag.net.au

Health & Wellness

Telehealth Could be the Catalyst for Better Heart Health in Australia

Hashtag.net.au - avatar Hashtag.net.au

Image by stockking on Freepik Heart disease is one of the leading causes of death in Australia despite decades of advancements in medicine and health education campaigns. More than 400 Australians ...

Disability Care in Melbourne: What Families Need to Know in 2025

Hashtag.net.au - avatar Hashtag.net.au

If you’re supporting a loved one with a disability in Melbourne, you’ll know how important it is to find the right care—and how overwhelming it can be to navigate the system. With the National Disab...

Online Medical Certificate Services: Essential Features to Look Out For

Hashtag.net.au - avatar Hashtag.net.au

"Discover top online medical certificate services! Essential features to look for to get trusted and efficient results." Choosing high-quality services is essential for ensuring reliable, efficient, ...