According to the Australian Competition and Consumer Commission (ACCC), Australians lost over AUD 2 billion to scams in 2021 alone, making trust in business communication more critical than ever. As consumers grow increasingly wary of unknown calls, this partnership enables businesses to clearly signal legitimate outreach, helping protect customers from scams and fraud while reducing potential financial loss in the Australian market.
Xtreme Group is now empowered to offer the Truecaller Customer Experience Solution, which includes capabilities such as Verified Business Caller ID, Call Reason, Call Me Back, Video Caller ID, and User Feedback. These features will be offered to Xtreme's clients across telecommunications, banking, retail and other sectors. The solution enables customers to instantly identify legitimate business calls with call context. This facilitates improved two-way communication, which reduces missed connections, and protects against call-related scam and fraud attempts.
"Establishing our first Customer Experience partnership in Australia is a pivotal moment for Truecaller's global expansion," said Priyam Bose, Global Head, GTM & Developer Products, Truecaller. "In a market where trust is paramount, our collaboration with Xtreme Group will equip Australian businesses with the tools to communicate more transparently. Ultimately, elevate their brand reputation, strengthen engagement, and protect end consumers. Xtreme Group's deep market expertise across telecom and enterprise solutions makes them the ideal partner to accelerate this transformation."
Hemant Babbar, Founder and CEO, Xtreme Group commented, "At Xtreme Group, we are committed to providing integrated, future-ready solutions that fuel our clients' growth. Customer trust forms the foundation of every successful business interaction. By leveraging Truecaller's industry-leading CX platform, we can now enable our clients to offer a reliable, transparent, and superior customer experience, eliminating uncertainty and enhancing efficiency for critical calls, whether it's for delivery updates, service support, or sales."
Truecaller and Xtreme Group are launching their partnership with an exclusive promotion: A 1-month free trial of the Truecaller Customer Experience Solution to all businesses in Australia that sign up by 31st December 2025.
This limited-time offer allows Australian businesses to experience firsthand hand benefits of enhanced trust, reduced scam, fraud, and more efficient call engagement during the holiday season - a pivotal period for customer communication and outreach.
Hashtag: #Truecaller
The issuer is solely responsible for the content of this announcement.
About Truecaller
Truecaller is an essential part of everyday communication for over 450 million active users, with more than a billion downloads since launch and close to 56 billion unwanted calls identified and blocked in 2024 alone. The company has been headquartered in Stockholm since 2009 and has been publicly listed on Nasdaq Stockholm since October 2021. Visit www.truecaller.com for more information.
About Xtreme Communications
Xtreme is a technology leader blending decades of tradition with innovation to deliver seamless global solutions in telecom, wireless, IoT, distribution, and digital services. Serving telcos, enterprises, and digital brands, we enable scalable growth with reliable voice and data services, efficient device distribution, and advanced E-Commerce/MarTech platforms. Our focused B2B brand, Aussie ICT, provides trusted connectivity and ICT services backed by a strong work ethic. We ensure businesses achieve performance and scale with confidence through our foundation of connectivity without compromise.
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