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The Times

Young people hate making phone calls – could it be hurting their careers?

  • Written by Narelle Hopkin (Towie), Academic chair of journalism, Murdoch University
Young people hate making phone calls – could it be hurting their careers?DenPhotos/Shutterstock

Ironically, younger generations are using smartphones for anything but actual phone calls.

Many people under 40 appear far more comfortable letting their fingers do the talking, using text or images, rather than speech, to communicate over the phone.

A 2023 survey of more than 1,000 Gen Z Australians aged between 18 and 26...

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