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How reducing ‘just in case’ purchases can help avoid empty shelves and fuel bowsers

  • Written by Jennifer Macklin (Downes), Senior Research Fellow, BehaviourWorks Australia, Monash University

If you’ve topped up your tank at a petrol station recently, did it feel like you were “panic buying”? Or did it feel more like “I’d better buy some, just in case”?

During the COVID pandemic, our research team wrote about the psychological drivers behind Australians buying up toilet paper: scarcity mindset,...

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